We’ve all been there. You’re on vacation, out to dinner with your loved ones and while you’re enjoying their company and the food is great, you can’t seem to get comfortable. No matter how you twist or turn in your seat, you can’t get over how awkward it feels.
Seating makes all the difference in the hospitality industry. Imagine getting a bad Yelp review that just won’t go away because someone complained about the chairs in your restaurant or how uncomfortable they felt trying to sit and have a conversation in their hotel room. Choosing stylish, comfortable hospitality seating can make or break you in the age of the always connected customer. Thanks to the smartphone, within seconds your reputation could be at stake all because you picked the uncomfortable chairs with no cushioning.
Hospitality seating should cater to the guests’ comfort in order to create returning customers and brand advocates. When you pair excellent service with seating and furniture that make visitors feel at ease in your establishment you create an environment people want to frequent, return to and share with their friends and families.
Hospitality seating and comfort make a big difference in how your company is perceived and talked about. It might not matter how good the food was at your restaurant or how much fun a family had when they weren’t inside the hotel on their vacation because accommodations and personal comfort can sway someone’s opinion of your hospitality-based business in one bad sitting.
Choosing comfortable, durable hospitality seating creates added value for your business and enhances a visitor’s experience. When visitors have a good experience at your business, they are likely to share that with others and post a positive review, which helps you win new customers. Northland Furniture can help you select the best hospitality seating to work with your requirements and design aesthetic.
